MondayWorks is an international online market place where individuals and companies can post projects in IT & Programming, Web Design & Marketing, Creative, Translation, Administration, Sales Support and Research - to name just a few. Providers from all over the world make bids and that's why up to 75% of the usual cost can be saved.
Everyone registered as a buyer with MondayWorks can post projects that he wants to assign to a provider quickly and in a simple way. All it takes is to fill-in an online form describing the tasks to be completed.
Very often the first bids are posted within 24 hours. Buyer are notified about each receipt of a bid by email. The buyer can immediately make a decision or wait until the bid period ends. Only when a contract is signed, the buyer will receive the provider's contact information. Ready to get started!
Projects can completely be carried out online: MondayWorks offers valuable support for managing a project – from communication with providers and review of project results to payment handling. Thanks to integrated project management tools even inexperienced buyers achieve outstanding results with a minimal investment of time.
When satisfied with the results of the project the buyer makes the agreed payment. The money will immediately be credited to the providers account. Both, provider and buyer, rate the quality of their cooperation. This feedback is an important performance indicator and supports other MondayWorks users in their decisions.
More information on step 1: "Describe task or project"
Suitable projects
A project can be everything that you want a provider to do: A new web page, a search engine optimization, a logo for a new shop, a translation of business terms, an illustration, a technical handbook, an ABAP program, a professional CAD construction, entry of 20,000 contact details, a research study - to name just a few.
Task/project description
Task or project descriptions can either be done in English or German and include the following elements (some are optional):
Description, objectives and general conditions of the task
Requirements the provider has to comply with like necessary skills, language ability, origin, time zone, availability
Project location: Is it expected that the provider works on-site or can the job be done off-site?
Conditions like type of contract (fixed price or effort), payment method and currency (Euro or USD)
Closing date for bidding and planned dates for project start and end
The task description can be translated almost automatically into the second language in order to attract an even larger number of providers.
Publication
Every project description will be published on MondayWorks immediately. However, it can be decided whether it is viewable by all providers, only companies or only after invitation by the buyer. Thus it can be easily controlled who has access to a project. The person who posted the project remains anonymous.
Contact providers
Once the project is posted providers can be invited to bid. The fields of the "Find Provider" form are already populated the requirements stated in the project description. Every provider selected in the list of results will be notified of your project by email. Inviting providers only takes a few minutes and is the easiest way to receive a large number of attractive quotes.
Queries/follow-up inquiries
If a provider needs more information or does not understand part of the project description, it is possible to ask questions in a dedicated project forum. The buyer will be notified about each new entry and can answer it. All questions and answers are visible to everybody. At this point in time providers have no possibility to contact buyers directly.
Cost
MondayWorks' services are completely free for all service buyers. Connecting with service providers, searching for specific skills, posting projects and receiving quotes - absolutely no cost. Also, there is no obligation to hire any service provider who makes a bid.
Our service is free for all service buyers because we earn money in a different way: Service Providers pay a commission between 7.5% and 15% of the money they earn through MondayWorks.In addition, providers have the opportunity to purchase a MondayWorks membership for a monthly fee.
More information on step 2: "Receive bids and select a provider"
Receiving bids
Registered providers with a corresponding skill category can submit a binding quote for a project using an online form. They may state their approach, fees and conditions. Most of the time the first bids will be received within 24 hours. They buyer is notified about all new bids immediately. Comfortable features allow for easy navigation and management of bids and projects.
Queries and changes
The buyer can direct queries regarding a bid to the provider any time. If required the provider can adjust the proposal and include additional agreements.
Selecting a provider
Selection of a qualified service provider is made on the basis of the provider's bid and the published provider profile. Providers create their profiles at the time of registration and give information about their skills, experience and references. Work samples illustrate the provider’s way of working and performance feedbacks by former buyers complete the picture.
Closing a contract
If a quote meets all expectations the provider can be contracted by pressing the button labelled “Offer contract”. At this point in time all data can be verified once more and additional agreements can be included. Needless to say, that own phrases, terms and conditions can form part of the contract. That’s it. The provider will be informed immediately about your contract offer and send a confirmation to you. Your project can start!
In the unlikely case that no bid meets the expectations or a provider was already found elsewhere, a project may simply be cancelled. There is no obligation to hire a provider. And there is no fee if you don't.
Confidentiality
As long as no contract was signed, buyer and provider remain anonymous. Once the contract is closed, the buyer gets access to the provider’s contact information. The buyer is free to decide independently which information he wants to give to the provider.
And next?
We don't leave service buyers and providers alone after making a contract. The free membership grants access to some easy-to-use and effective project management tools: Define project milestones and acceptance criteria, receive automated status reports, review deliverables online, communicate with the service provider and manage all payments easily and comfortably. If this is a servce buyer's first project, we will be happy to guide every step.
More information on step 3: "Carry out the project"
Project deposit
The provider can agree with a buyer to deposit part of the contract amount as a security. The buyer pays the deposit into his MondayWorks account before starting the project and thus indicates ability and willingness to pay. Upon receipt of the deposit the provider will be notified and starts the work. Once the project was completed the deposit can be used for payment, funds which have not been used will be reimbursed immediately. The provider has no access to the deposit. On request a third-party-escrow service can also be used.
Online project management
We know that project management is critical for project success. A variety of proven project management tools that make it easy to manage projects:
- scheduled, pre-defined status reports
- milestone setting and automated control
- online repository for deliverables
- messaging system between provider and buyers
- management of all project financials and invoices
- bid and contract management
No software needs to be installed in order to use these tools. Usage is optional, own project management tools can be used anytime.
Support
We support every step! If there are questions or issues we will help quickly and without cost. Our staff has a long track record in buying, selling and managing complex projects of all kinds. If there is any issue with a service provider we will resolve the situation fast and reliably. All members of our staff are fluent in English and German.
More information on step 4: "Make Payment and evaluate provider"
Payment
Once the work is completed the provider invoices the agreed amount. The provider can release the deposit for payment and/or pay the money into his MondayWorks account. All payments are processed via MondayWorks or a third-party escrow service. There are no direct payments between buyer and provider. Payments can be in Euro and US-Dollar, as payment methods we accept bank transfer, Visa, Mastercard, Paypal and Moneybookers.
Rating/evaluation
After completing the project provider and buyer rate each other. Buyers evaluate the provider on a scale of one to five on the basis of the quality of the work result and the quality of the cooperation. Buyers are rated on the basis of the quality of the project description and the quality of the cooperation. Both, provider and buyer, comment on their evaluation and indicate whether they would consider working with each other again. These ratings become part of the profile and help other members of the market place as an important performance indicator.
Safety
Financial Safety: Only when completely satisfied with a project result, money is paid to the service provider. Also, there are no direct payments between a service buyer and a service provider, all payments are processed via MondayWorks or a third-party escrow service.
Data and Transaction Security: All major transaction on our website are encrypted. We do not store any payment data. We will never give or sell data to any third party without written consent.
Project Security: If there are any questions or issues we will help quickly and without cost. Our staff has a long track record in buying, selling and managing complex projects of all kinds. If there is any issue with a service provider we will resolve the situation fast and reliably.
Legal Security: MondayWorks is based in Germany and run by German managers. German law is applicable to all transactions between MondayWorks and its clients.
A start-up has its logo created in Argentina, Indian analysts carry out the internet research for a German management consultant, a model agency has their website developed in the Ukraine, the busy manager asks for support by a bilingual assistant in Romania and a systems house from Munich expands its capacity by a programmer from Oldenburg.
In contrast to other freelance portals the providers on MondayWorks come from all over the world. Resulting cost advantages, convincing support features for the complete project lifecycle, safe payment in Euro or US-Dollar and the platform’s bilingualism make MondayWorks outstanding in every way. Currently there is no comparable offer in German-speaking Europe.
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